![]() Those who need assistance can visit a walk-in center, find a local Navigator or Certified Enrollment Counselor through the website, or call the Health Connector at 877-MA-ENROLL (TTY 1-877- 623-7773). People who need health insurance, or members who need to update their accounts or pick a new plan for 2022 can visit to apply for and enroll in a plan. Further walk-in center openings in Springfield and Worcester will be announced in the coming days. The Boston walk-in center is located at 133 Portland St., within walking distance of Haymarket buses, all MBTA subway lines, and North Station Commuter Rail. 1 Wellness Way Canton, MA Providence, RI 75 Fountain Street First Floor Need to call us Main phone number: 617.972.9400 711 for Telecommunications Relay Services/TRS Report a concern or potential health care fraud, waste and abuse (FWA) Please call our confidential Compliance and FWA hotline at 87. Visitors to the newly reopened walk-in center must adhere to mask and capacity requirements in order to maintain the health and safety of visitors and staff. The Health Connector closed its walk-in centers in March 2020 due to the COVID-19 pandemic. Phone (877) 623-6765 Phone 87 TTY Web Hours Mon-Fri 8am- 6pm Specific Populations Served: No Restrictions Eligibility Requirements: Please call service provider or visit website to learn more about eligibility requirements. Through the ConnectorCare program, income- qualifying residents can access coverage that includes free and low-cost premiums and co-pays, and no deductibles. My Ombudsman works with people who are already enrolled in a MassHealth health plan (. “Members in Boston can access quality, in-person help starting this week, through Open Enrollment and beyond.” You can call the MassHealth Customer Service Center at (800) 841-2900. “Many of our members appreciate the in-person support offered by our walk-in centers, and reopening during Open Enrollment is a priority for the Health Connector,” said Louis Gutierrez, the Executive Director of the Massachusetts Health Connector. About the Massachusetts Health Connector The Commonwealth Health Insurance Connector Authority (Health Connector) is an independent public authority serving as the Affordable Care Act (ACA)-compliant marketplace for the Commonwealth. ![]() Members may also make their premium payments at the walk-in center in the form of check or money order. The full-service walk-in center will provide assistance to members regarding their coverage and assisting applicants in completing their application and enrollment process. The Massachusetts Health Connector currently serves around 300,000 individuals and employers with health and dental coverage. Open enrollment will continue through January 23, 2022, and beyond for ongoing assistance and enrollment needs. ![]() The Massachusetts Health Connector, the health insurance exchange for the Commonwealth, has reopened its public walk-in center in Boston, providing the option for members and applicants to receive in-person assistance. ![]()
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